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GTJ Technology

Since its inception, GTJ has prioritized innovation in technology and management systems. We’ve developed proprietary, highly refined platforms to manage large property inventories for clients across the Great Lakes Region, the United States, and internationally. Our systems are designed to be simple, efficient, and effective—tailored to meet diverse client needs while ensuring transparency, accountability, and high customer satisfaction.

In an increasingly complex world of field services, GTJ remains committed to a streamlined approach that emphasizes fast response times, clear communication, and quality service delivery.

Over the past two decades, GTJ has launched several proprietary platforms to support our operations and clients:

  • GTJOnline (2004)
  • GTJAdmin (2004)
  • GTJInspections (2018)
  • GTJMobile (2019)

Each platform was custom-built by our software development team to align with GTJ’s unique business model. These fully web-based systems are accessible 24/7/365, ensuring continuous support and operational efficiency.

We invite you to explore the following overview of GTJ’s technological evolution and the innovations that continue to drive our success.

GTJAdmin.com

Launched in 2004, GTJAdmin quickly transformed not only GTJ’s operations but also set a new standard across the industry. As GTJ’s first online work order management system, it centralized service orders, completion documentation, and communication between clients and contractors into a single, streamlined platform.

GTJAdmin made managing large property inventories seamless, transparent, and highly efficient. For 15 years, it served as the backbone of GTJ’s operational success—processing nearly 1.5 million work orders and securely storing over 350 million records.

Reliable, robust, and purpose-built, GTJAdmin proved to be a true workhorse—powering our growth and delivering consistent value to our clients year after year.

GTJAdmin was retired as an active platform in 2019. All data contained within GTJAdmin remains archived and available for retrieval on an on-demand basis.

 

GTJOnline.com

In 2004, GTJ launched its first public-facing website, GTJOnline, with the goal of establishing a strong online presence and creating an informational hub for both the general public and our business partners. Over the years, GTJOnline has evolved significantly. In 2017, the site underwent a complete redesign to modernize its appearance, enhance functionality, and drive increased engagement and traffic. Key improvements included redesigned client registration and quote request forms, streamlined employee and vendor applications, and enhanced “Contact Us” and feedback sections. The updated site also features a comprehensive service menu and a project portfolio showcasing some of GTJ’s most notable work.

GTJOnline continues today as GTJ’s public online presence.

GTJInspections.com

In 2018, GTJ made a significant leap forward with the development and launch of GTJInspections—its newest platform at the time. Designed to complement GTJAdmin, GTJInspections was purpose-built to support high-volume property inspection services with a fully mobile-first approach.

At its core, the platform enabled inspectors to complete services directly in the field and transmit results instantly from the property to GTJ for immediate review and processing. This real-time capability dramatically improved efficiency and responsiveness.

GTJInspections was an immediate success and marked a pivotal moment in GTJ’s technological evolution. Inspired by its impact, GTJ’s leadership made the strategic decision to begin developing a next-generation, mobile-based platform to eventually replace GTJAdmin and lead the company into the future.

GTJMobile.com

In 2019, GTJ completed the development and launch of its most advanced platform to date: GTJMobile. This powerful system merges the full-service work order capabilities of GTJAdmin with the mobile-first technology of GTJInspections, resulting in one of the most efficient and effective platforms in the industry.

GTJMobile is a fully integrated, customizable work order management system that supports GTJ’s daily operations. Designed with flexibility and customization in mind, it allows for tailored configurations to meet the specific needs of each client program. The platform emphasizes transparency, enabling all business partners to monitor tasks from initiation through completion, with robust reporting features that provide detailed service documentation and performance insights. Clients have consistently praised GTJMobile for its comprehensive reporting and data capabilities.

A key innovation within GTJMobile is its use of GTJ’s custom-designed Progressive Web Application (PWA), known internally as the Field App. This mobile interface empowers field crews to complete tasks on-site with precision and efficiency. Each task is configured to capture the micro-level details required by clients, ensuring thorough documentation and compliance. Once a task is completed, the data—including photos and notes—is instantly synced to GTJMobile, enabling real-time updates and immediate processing.

The transition to GTJMobile has significantly improved the consistency and quality of service documentation while dramatically reducing processing and notification timelines. In short, GTJMobile operates in near real-time—representing a major leap forward in GTJ’s service delivery and client satisfaction.

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